Description:

Office management is one of the professions required by various private and governmental sectors, where the person in charge of this profession works to assist managers in completing office work such as writing letters and speeches, receiving and exporting mail, photographing and saving documents, setting appointments, receiving visitors, organizing meetings, arranging the president's travel, designing some office forms, and dealing with modern office technologies such as computers, faxes, scanners, etc., so that the specialist in the "office management" profession is able to carry out the requirements of this profession.

: Topics

Office management: its concept and importance - its functions - specifications of successful management - planning - organization - employment - guidance and supervision - control - the concept of the office - office activities).

Office manager (office manager's job - responsibilities and duties - relationships - qualities and skills).

Written communications (preparing letters - memos - reports) according to the objective and formal controls of good writing.

Organizing incoming and outgoing mail (steps for receiving mail - steps for exporting mail).

Telephone communications (telephone etiquette and requirements for its success)

Organizing meetings (its role before, during, after and during the meeting).

Organizing travel (travel plan and making reservations - and during the president's travel)

Time management and preparing daily, weekly and monthly electronic agendas.

Receiving visitors (organizing appointments - receiving visitors according to their types - methods of completing or rejecting the visit).

Organizing the office (the concept of office organization and its importance - characteristics of office organization - general principles - organization steps - reorganization - classification and arrangement of documents - indexing - transferring and destroying documents)

Designing office forms (benefits of using the form - how to design forms).

Office information systems and optical archiving of documents.

Typing training (training on using different keyboard rows: the pivot class - the first row - the third row - the fourth row - other keys such as financial, numbers and functions).

Using the computer in office work (Word program - Excel program - PowerPoint program - the Internet and e-mail).

Office Design (Office Design Concept and Importance - General Principles - Types of Offices)